Privacy Policy

This Privacy Policy explains how Lumina Studio (operated by Mariko Ohno) collects, uses, and protects information when you visit this website, purchase the Japan Market Check, submit business information, or contact me.

1. Information I May Collect

Depending on how you use the website and services, I may collect:

• your name
• your email address
• your business or brand name
• your country
• your website, product, service, social media, or marketplace URLs
• information you provide about your business, customers, goals, and intended Japan market entry
• messages and communications you send
• payment status and transaction information provided by the payment processor

I do not directly collect or store your full payment card details. Payments are processed by Stripe.

2. How I Use the Information

I may use the information to:

• provide the Japan Market Check or another requested service
• review your product, service, website, and business information
• communicate with you
• prepare and deliver reports
• confirm payment and match it with submitted information
• respond to questions
• maintain business, transaction, and service records
• prevent misuse, fraud, or disputes
• comply with applicable legal obligations

3. Service Providers

I may use third-party service providers to operate the website and deliver services, including:

• Stripe for payment processing
• Netlify for website hosting and form processing
• Google Analytics for website analytics
• email service providers for communication and report delivery

These providers process information under their own terms and privacy policies.

4. Analytics and Cookies

This website uses Google Analytics to understand how visitors use the site, such as which pages are viewed and which buttons are selected. Google Analytics uses cookies to collect this information. The data is collected anonymously and is not used to identify you personally.

5. Sharing of Information

I do not sell your personal information.

I may share information only when reasonably necessary:

• with service providers used to operate the website and deliver the service
• when required by law or a valid legal request
• to protect rights, prevent fraud, or respond to a payment dispute
• with your permission

6. International Processing

Because this service is operated from Japan and uses international service providers, information may be processed or stored in Japan or other countries where those providers operate.

7. Data Retention

I retain information only for as long as reasonably necessary to provide the service, maintain transaction and business records, respond to disputes, and meet legal obligations.

8. Security

I take reasonable steps to protect the information I receive. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Your Choices and Requests

You may contact me to ask about the personal information I hold about you or to request correction or deletion where applicable.

Some information may need to be retained for transaction records, legal obligations, fraud prevention, or dispute resolution.

10. External Links

This website may link to third-party websites or services. Their privacy practices are governed by their own policies.

11. Changes to This Policy

This policy may be updated when the website, services, or legal requirements change. The updated date will be shown at the top of this page.

12. Contact

For privacy questions or requests, contact:

Lumina Studio (Mariko Ohno)
Email: lumina888studio@gmail.com